Help - General Infomation and Assistance

Welcome to the Shimadzu Marketplace The Shimadzu Marketplace in an Online Scientific Store that allows its customers to purchase scientific consumables and smaller scientific instruments online.

Our goal is to make your ordering of our products smarter by providing you with competitive pricing, relevant product  information and a better way to shop.

Shimadzu also makes purchasing scientific instruments and consumables easy and effort-free since you can shop at any hour and location that is most convenient for you. Just select your products, place your order, and let Shimadzu handle the rest.

Definition of Areas

• Information - Information about the Shimadzu Scientific Instruments On-Line Store - the first of its kind!
• User Login - Tell the Shopping Cart to bring you into the store, acknowledging your Customer Information. This is useful to show prices with your discount already applied
• Register - Register to become a member of the Shimadzu Scientific Instruments On-Line Store
• Review Items - Changes to a screen showing all the items currently in your cart. This screen is also display after you add item(s) to your cart. You may also remove items from your cart on this screen
• Shopping List - This will let you bring up the items you previously ordered to easily re-order them
• Account Information - Allows changes to be made to your account information: a) shipping, b) billing
• Special Items - Items that are available at special prices
• Product Search - Methods for searching our product database
• Customer Service - Information on Customer Service
• Help - A short help file for using the store and/or contacting Shimadzu Customer Support Staff
• Home - Go to Shopping Cart Intro Page
• CheckOut - Complete the order process. Here you will need to login, or if this is your first time, fill in Customer Information and choose a username and password. Then you will fill in the shipping method, credit card info and your order is on the way!